Whangārei Contact Details
To discuss your workplace cleaning needs now, you can contact CrestClean’s Regional Manager Tony Hickling directly using the following details.
Regional Manager: Tony Hickling
- Address: 28 Rathbone Street,
- CBD, Whangārei 0110
- Email Regional Manager
- Phone: 0800 273 780
- Mobile: 027 327 0234
“I like to take a solutions-focused approach, understanding customers’ needs and coming up with strategies for them.”
Tony Hickling
Centres we service in the Whangārei district:
Otaika, Whatitiri, Marsden Point, Kauri, Oakleigh, Onerahi, Parua Bay, Matapouri
Commercial Cleaning Services
A healthy, clean and safe workplace is every business owner’s want and need. CrestClean teams are owners in their business. You’ll find CrestClean people professional, well trained, stable and reliable, with a passion for perfection in cleaning.
Healthcare
Offices
Manufacturing
Education
Retail
Contract Commercial Cleaning
Get dependable contract cleaning from a local CrestClean team, supported by a dedicated Regional Manager and a clear Schedule of Duties tailored to your premises.
Healthcare Cleaning
CrestClean Healthcare provides specialist cleaning for New Zealand medical and clinical environments, using our HealthClean® system to deliver consistent, hygienic outcomes for hospitals, surgeries, and clinics.
Carpet & Upholstery Cleaning
Our trained Carpet Care specialists use professional hot water extraction equipment and proven stain removal techniques to improve workplace hygiene and extend the life of carpets and upholstery.
Hard Floor Cleaning and Maintenance
Bring tired hard floors back to life with trained CrestClean specialists, advanced polishing technology, and professional products that restore shine and help protect your surfaces.
Commercial Window Cleaning
Our Pure Water Window Cleaning service safely cleans buildings up to four storeys high using carbon fibre poles, without chemicals, ladders, lifting platforms, or unnecessary disruption.
Hygiene Consumables and Services
Through our trusted partners, we supply consumables, hygiene solutions, rental equipment, delivery services, and hassle-free installation of hand towel and soap dispensers for your premises.
Sanitising Service
Our two-step sanitising service cleans high-touch surfaces to remove soil and biofilm before applying sanitiser, improving workplace hygiene at daily, weekly, or agreed service frequencies.
Property Caretaking
Crest PropertyCare provides reliable exterior maintenance for businesses and organisations, helping keep premises, exterior areas, and grounds tidy, presentable, and well maintained throughout the year.
Trusted by over 6,600 customers across New Zealand
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Why choose CrestClean?
1. Consistent quality, every time
CrestClean delivers reliable cleaning for more than 6,600 customers nationwide. Our owner-operators provide a stable, committed team, so you’ll see the same familiar faces who take pride in keeping your site spotless.
2. Industry-leading training
As New Zealand’s largest trainer of cleaning professionals, CrestClean teams receive expert instruction through the Master Cleaners Training Institute. This ongoing training sets the industry benchmark and ensures consistently high-quality service.
3. The CrestClean Standard
Our CrestClean Standard brings together proven processes, skilled people, and regular auditing to guarantee great results every time. You can count on efficient, professional cleaning that never compromises on quality.
4. Professionalism and Security
Every CrestClean team member is security-vetted, uniformed, and carries photo ID for complete peace of mind. With Regional Managers as your main contact and dedicated QA support, you enjoy a smooth, hassle-free experience.
5. Environmental Sustainability
CrestClean leads the way in sustainable cleaning. Our Toitū Enviromark Diamond certification ensures environmentally responsible services, while our Eco Choice Aotearoa‑licensed products create cleaner, healthier workplaces with less environmental impact.
6. Waste Management and Recycling
While we don’t remove waste off-site, our teams help keep your recycling and waste systems running efficiently. We support your waste‑reduction efforts by managing daily collection and ensuring everything goes to the right place.
7. RecycleKiwi®, our flagship community sustainability initiative
RecycleKiwi® helps schools, businesses, and organisations across New Zealand reduce waste with fun, practical recycling education. The RecycleKiwi® Resources Pack gives you everything you need to launch or strengthen your recycling programme.
About Tony Hickling,
Whangārei Regional Manager
Tony has vast experience in the cleaning industry, having previously worked in national sales roles for 3M and Kemsol, where he looked after large customers and distribution partners.
Having grown up in Whangārei, he is committed to supporting the region by building strong customer and franchisee relationships to ensure excellent service delivery.
“I love this business because it gives me the opportunity to help people to achieve their goals of becoming franchisees. Together we provide the best service and solutions for our customers.”
“Cleaning is something that everybody needs to do, it’s always going to be a service that’s required and I find it really interesting too. There’s a lot of hands-on type work, with machinery and new technology that’s involved in the industry as a whole.”
CrestClean Whangārei is a Proud Member of:
Standards & Compliances
We use the ‘5 Pillars’ to communicate our standards and compliances to our customers and the marketplace.
Training and Skills Development
Our cleaning teams are professionally trained by the Master Cleaners Training Institute, specialising in industry-specific training and regular upskilling in cleaning procedures and Health and Safety protocols. All personnel receive practical cleaning training, proficiency assessments, and annual skills development to ensure our customers receive a quality cleaning service.
Health & Safety
Our cleaning teams follow CrestClean’s SafeClean® Health, Safety and Environmental Management System, designed to minimise workplace risks and support safe systems of work on every site. All personnel receive site-specific inductions, Health and Safety training, and regular upskilling to help protect our customers, their staff, and the public.
Environment & Sustainability
Our cleaning services are delivered with a strong focus on environmental responsibility and sustainable practices. CrestClean’s Toitū Enviromark Diamond certification supports continuous improvement across our systems, products, training, and waste management, helping ensure our customers receive a quality cleaning service with reduced environmental impact.
Security Vetting and Insurance
Our personnel undergo comprehensive screening and security vetting before entering customer premises, giving customers confidence in the honesty and integrity of the people cleaning their site. CrestClean teams work in uniform, carry identification, and are supported by robust insurance cover for added peace of mind.
Customer Care
Our customer care reflects a commitment to surpassing expectations through reliable service, proactive account management, and quality assurance. CrestClean’s owner-operator teams are supported by local Regional Managers and our QualityClean programme, ensuring customers receive consistent communication, professional service, and high standards of cleaning.
CrestClean achieves highest IMPAC PREQUAL health and safety rating
We’re proud to share that CrestClean has achieved a 5-star rating in the IMPAC PREQUAL health and safety prequalification assessment – the highest rating available. The assessment was worked on by General Manager of Training, Safety and Wellbeing Liezl Foxcroft and Training and Health and Safety Co-ordinator Jacqui Buchanan, who spent months preparing the evidence…
CrestClean named finalist in three categories at 2026 New Zealand Franchise Awards
CrestClean is proud to once again be named a finalist in three categories at the 2026 New Zealand Franchise Awards. The annual awards recognise the people making a difference across the New Zealand franchising sector. This year, CrestClean is in the running for Marketing Campaign of the Year for CrestClean Healthcare and Excellence in Community…
CrestClean makes an impact at the International Confederation of Principals’ Convention 2026
It was a busy and memorable few days in Auckland as school leaders from around the world came together for the International Confederation of Principals’ Convention 2026 (ICP 2026). We were proud to be part of the event, with Christchurch Regional Manager Yasa Panagoda, General Manager Sam Lewis, GM of Sales & Growth Kyle Cooke,…
CrestClean to join school leaders from around the world at ICP 2026
We’re looking forward to connecting with school leaders from New Zealand and around the world at the International Confederation of Principals’ Convention 2026 (ICP 2026), running from 16–18 September in Auckland. Representing CrestClean at the three-day event will be General Manager – Sam Lewis, GM of Sales & Growth – Kyle Cooke, Christchurch Regional Manager…
CrestClean brings healthcare-accredited cleaning services to aged care sector
As New Zealand’s aged care sector continues to evolve, CrestClean is strengthening its support for retirement villages and aged care providers with specialised healthcare-accredited cleaning services. CEO Grant McLauchlan was joined by Liezl Foxcroft and Kyle Cooke, CrestClean’s new GM of Sales & Growth, at the Retirement Villages Association (RVA) Conference this week. Over three…
CrestClean Services FAQs
All CrestClean personnel are security vetted, wear uniforms and carry photo identification. Site access requirements, alarm procedures, keys and restricted areas are discussed and documented before the service begins.
Wherever possible, your premises will be looked after by the same owner-operated cleaning team. This provides greater consistency, helps the team become familiar with your site and gives them a personal interest in maintaining high standards.
Our professionally trained cleaning teams follow standardised cleaning systems, strict hygiene protocols and an agreed Schedule of Duties to deliver consistent, hygienic outcomes at every service. Supported by the latest equipment, regular quality audits and oversight from your local Regional Manager, this comprehensive approach is what we call The CrestClean Standard.
Let us know, and we’ll work to resolve the issue promptly. Your local Regional Manager is responsible for overseeing the quality and reliability of your service and will ensure any concerns are followed up.
Yes. We assess your premises and discuss how each area is used before recommending a cleaning plan. You’ll receive a clear Schedule of Duties outlining what will be cleaned, how often it will be completed and the agreed service times.
A Communication Book can be kept at each site, which site management uses to record daily instructions, requests, complaints or feedback. The cleaning team checks and actions the Communication Book at the start of every visit. For anything more urgent, Regional Managers and on-site personnel carry mobile phones at all times, and CrestClean also operates a national 24/7 0800 Help Desk.
Yes. CrestClean offers a full range of additional and specialist services that can be arranged alongside your regular cleaning programme whenever your needs change – simple speak to your Regional Manager and they will organise what is required.
CrestClean Whangārei Contact Form
Whangārei News & Media
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CrestClean achieves highest IMPAC PREQUAL health and safety rating
We’re proud to share that CrestClean has achieved a 5-star rating in the IMPAC PREQUAL health and safety prequalification assessment – the highest rating available. The assessment was worked on…
-
CrestClean named finalist in three categories at 2026 New Zealand Franchise Awards
CrestClean is proud to once again be named a finalist in three categories at the 2026 New Zealand Franchise Awards. The annual awards recognise the people making a difference across…
-
CrestClean makes an impact at the International Confederation of Principals’ Convention 2026
It was a busy and memorable few days in Auckland as school leaders from around the world came together for the International Confederation of Principals’ Convention 2026 (ICP 2026). We…
-
CrestClean to join school leaders from around the world at ICP 2026
We’re looking forward to connecting with school leaders from New Zealand and around the world at the International Confederation of Principals’ Convention 2026 (ICP 2026), running from 16–18 September in…
-
CrestClean brings healthcare-accredited cleaning services to aged care sector
As New Zealand’s aged care sector continues to evolve, CrestClean is strengthening its support for retirement villages and aged care providers with specialised healthcare-accredited cleaning services. CEO Grant McLauchlan was…
-
CrestClean passes Toitū Enviromark Diamond audit for third consecutive year
CrestClean has once again passed its Toitū Enviromark Diamond audit, marking the third year in a row we’ve achieved New Zealand’s highest level of environmental certification. This year’s result is…
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CrestClean’s Regional Team Meetings leave franchisees energised for year ahead
We’ve wrapped up another round of Regional Team Meetings, with CrestClean CEO Grant McLauchlan and General Manager Sam Lewis travelling across the country to catch up with franchise owners and…
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CrestClean franchisees – the independent business owners behind every clean
One of the biggest reasons CrestClean delivers such consistently high standards comes down to the fact that our franchisees are owner-operators. They’re not just turning up to do a job,…
29
years as a 100% Kiwi-owned business
6,610
business, education and organisation customers
705
locally-owned franchise businesses
2,472
personnel across New Zealand